“如果以上的問與答都無法得到你需要的解答,歡迎透過連絡我們或是來電(02) 2263-6366與我們聯繫,我們將盡快為您服務。”

Q1.怎麼決定要做轉印還是印花?How to decide to choice heat transfer printing or screen printing?

通常會建議客人審視印刷圖案大小/訂單數量/布種…等來決定,相關細節歡迎來電洽詢。
We will review the size of the pattern, order quantity and fabric material then give you the suitable suggestion. For any details please contact us.

Q2.報價,需要準備什麼樣的資料?What do we need to provide at the quotation stage?

圖案大小/數量/布料材質(針織或是平織)及成分
Please provide the size of the pattern, order quantities, fabric material and ingredients.

Q3.打樣,需要準備什麼樣的資料?What do we need to provide at the sampling stage?

完稿美工檔案正確尺寸/標準色樣(或是提供色卡色號)/測試布樣
Please provide the completed art work(AI file) with accurate size, color sample(or Pantone color) and bulk fabric for testing.

Q4.打樣最快什麼時候可完成?What is the lead time of the sampling?

一般為5~7個工作天,如特急件需另行報價。
It usually take 5 to 7 working days. If you need express sample, the quotation will be sent to you for approval firstly.

Q5.製品天數最多是幾天?What is the lead time of the mass production?

大貨需7~14個工作天的製作流程。如果有打樣需要,需另外回報交期。
It usually takes 2-3 weeks but it will still depend on the order quantities.

Q6.設計圖案樣式可以設計得很複雜嗎?如果不行,最大極限大概是到何種程度?Will you accept the complicated design or what is your limitation for design?

建議客戶在設計圖樣時將簍空或是線條的部分加大加粗,最細線條不要低於0.5pt,並建議以illustrator進行設計與完稿作業(一色一圖層),並以Ai檔(illustrator的檔案格式)或是PDF檔以信箱或任何方式傳給業務。
We will suggest the customers to use Illustrator to design the art work(one color one layer). When you design the art work, we will suggest you to make the lines bold and make the hollow big as possible and the thinnest line needs to be at least 0.5pt. Please e-mail your art work in AI or PDF file to us then we can help you to review.

Q7.設計好圖案樣式後,能中途更換設計或內容嗎?May we modify the confirmed design?

在確認開版前是可以的。如果客戶想要修改畫稿,必須告知業務修改需求,修改完成後業務會將修改過後的畫稿再傳給客戶,供客戶做確認。
You may modify the confirmed design before we tool the printing plate. Please contact the sales the parts you want to revise then we modify your art work accordingly and return for your approval.

Q8.開版後發現錯誤或需要更動的地方,能夠重新改稿製作嗎?May we modify the confirmed design for production after the printing plate is tooled because we found there are some mistakes in the original file?

如果沒在畫稿上發現錯誤,敝公司進行開版後才另行通知改稿或重作需求,會答應客戶進行改稿或重作之需求。但客戶得必須自行負擔製作天數延長、延伸出的版費、出圖與材料費等之結果。
You may modify the design but the ship date will need to be extend and the extra printing plate fee and material costs will be at your expense.